FAQ

Frequently asked questions:

PLEASE NOTE: ALL GARMENTS ARE SPRAYED WITH A PRE-TREATMENT PRIOR TO PRINTING. IT IS HIGHLY RECOMMENDED TO WASH GARMENTS AT LEAST ONCE BEFORE EXPOSING THEM TO THE SUN AS THE PRE-TREATMENT CAN BLEACH GARMENTS WHEN EXPOSED TO UV LIGHTING. (E.G. SUNLIGHT) IF THIS OCCURS WE WILL NOT BE RESPONSIBLE FOR REPLACING ANY DAMAGED GARMENTS. THESE INSTRUCTIONS WILL BE INCLUDED ON ALL PRODUCT PAGES WHERE THEY APPLY ALONG WITH CARE CARDS INCLUDED IN ALL ORDERS!

Wash your printed garments separately to prevent color bleeding and irreversible damage to the print.

Turn your garment inside out before washing to safeguard the printed design.
Use ONLY a gentle or delicate cycle on your washing machine to prevent fabric friction and stretching.

Wash your printed garments in COLD water ONLY to prevent the ink from fading or cracking.

Choose a mild detergent that is specifically gentle on fabrics and strictly avoid any harsh chemicals.

REMEMBER: Bleach and Dry Cleaning will ruin your printed Garments! Avoid them at all costs!

If at all possible, it is recommended to AIR DRY your printed Garments. Gently hang them up or lay them flat. Be cautious to AVOID direct sunlight during drying as it can cause rapid fading of the ink. Opt for a shaded area or dry them indoors.

If you prefer to use a dryer, use a LOW HEAT or DELICATE setting. However, AIR DRYING is highly recommended to preserve the integrity of the design.

When it comes to ironing, NEVER iron directly over the printed design. If necessary, iron the Garment inside out or, for added protection, use a pressing cloth.

By no means is any of this REQUIRED but by sticking to these instructions, you can ensure that your printed Garments retain their vibrant colors and remain in impeccable condition.

FLAT RATE SHIPPING: No matter the size of your order the price of shipping is fixed for all orders.

DOMESTIC: $5 INTERNATIONAL: $10
FOR ALL IN STOCK ITEMS:
Once an order is placed, it will be packaged and shipped within 1 business day of being processed.
FOR ALL PRE-SALE ORDERS:
Please expect a processing time of 2-3 weeks for all pre-sale items to be completed and shipped. Once your package is on its way, you will receive a shipping confirmation along with your tracking number. For regular updates on manufacturing and shipping, feel free to follow us on Instagram!

If you purchase an in-stock item along with a pre-sale item, they will be shipped together to streamline the delivery process.

Should you have any further questions about your orders or any other aspect of our brand, please don't hesitate to contact us! We're here to assist you with anything you need.

Items that are part of a pre-sale/pre-order event or have this mentioned when advertised are final and cannot be returned for a refund or exchange.

IF YOUR ORDER IS DAMAGED OR IRREGULAR PLEASE CONTACT AMINDWANDERS@GMAIL.COM OR @A.WANDERINGMIND ON INSTAGRAM AND WE WILL REPLACE IT FOR YOU. YOU MUST CONTACT US WITHIN 5 BUSINESS DAYS OF RECEIVING YOUR ORDER.
All item(s) being exchanged must meet the following conditions or they may be subject to denial –
- - If your product(s) arrived with tags, they must be attached and in their original packaging.
  - Items must be unwashed and not put through a dryer
  - Items must not have excessive wrinkling
  - Items must not be covered in animal/human hair or lint
  - Items with strong odors or smells like smoke, cologne, detergent, etc., will not be accepted.
  - Items with markings or other stains (such as deodorant) will not be accepted.
  - We cannot accept exchanges on any swimwear, socks, or other undergarment pieces due to hygiene reasons.

Once we receive your item, it will be checked by a member or our team to ensure it fits within the guidelines.
If your exchange is denied, we will notify you via email and your returned item(s) will be sent back to you.