Return Policy
Thank you for choosing A Wandering Mind! We are dedicated to ensuring your full satisfaction with all of your purchases. If there's ever a need to return an item, here's how you can do it.
You can return or exchange most items within 30 days of delivery, with a few exceptions:
Clothing and Accessories:
- Returns or exchanges are accepted within 30 days for standard clothing and accessory items
- Items that are part of a pre-sale/pre-order event or have this mentioned when advertised are final and cannot be returned for a refund or exchange. (Check our Pre Order Policy for more details)
General Conditions for Returns and Exchanges:
- Items must be unwashed, not dried, free of wrinkles, animal or human hair, lint, and must not have strong odors
- Ensure items are free of deodorant marks or any other stains
- Socks and other undergarments are not eligible for returns or exchanges for hygiene reasons
- All items must still have their original tags attached and be returned in their original packaging
Additional Information:
- Items marked as pre-sale/pre-order are not eligible for returns. Check our Pre Order Policy for more details.
- If your return is denied, we will inform you via email and the items will be sent back to you.
- We do not refund original shipping costs. This includes orders returned to sender or those fully refunded.
All item(s) being returned/exchanged must meet the following conditions or may be subject to denial:
- If your product(s) arrived with tags, they must be attached and in their original packaging
- Items must be unwashed and not put through a dryer
- Items must not have excessive wrinkling
- Items must not be covered in animal/human hair or lint
- Items with strong odors, such as smoke, cologne, detergent, etc., will not be accepted
- Items with markings or other stains, such as deodorant, will not be accepted
- Returns or exchanges on socks or other undergarment pieces cannot be accepted due to hygiene reasons
If your return is denied, we will inform you via email and return the items to you. Please note that we do not refund original shipping costs for fully returned orders or those marked as 'Returning to Sender.'
If you need help with your return or have any questions, our Support Team is here to assist you. We value your business and are committed to ensuring your experience with A Wandering Mind is nothing short of excellent.
Thank you for choosing A Wandering Mind. For any assistance, please do not hesitate to contact us!